Config Consultants implements modern sales and improves user adoption for Pride Mobility

Config Consultants implements modern sales and improves user adoption for Pride Mobility

SANTA CLARA, Sep 15, 2015—Config Consultants has announced today that it has successfully implemented SaaS and PaaS solutions for Pride Mobility. Pride Mobility Products Corporation is the world’s leading designer and manufacturer of mobility products including Jazzy Power Chairs, Go-Go Travel Mobility, Pride Mobility Scooters, Pride Lift Chairs, and Pride Lifts and Ramps. Headquartered in Exeter, Pennsylvania, Pride Mobility also has operations in Australia, Canada, China, Italy, the Netherlands, New Zealand, and the UK. With guidance from Config Consultants, Pride Mobility went live with Oracle Sales Cloud in March 2015. The 15 week implementation included the following product footprint – Oracle Sales Cloud, PaaS, and integrations to back-end ERP and external systems.

“We were not leveraging CRM effectively, with low user adoption and much of the functionality going unused with Salesforce. Our expiring Salesforce contract allowed us to take a step back and reevaluate our strategy,” said Charles Boyle, Sr. Director of IT, Pride Mobility. “We worked with Oracle and our implementation partner Config Consultants to put together a plan to put CRM on the road to becoming a strength for Pride Mobility in the future. We were under a tight timeline for implementation and were able to stand up Oracle Sales Cloud, migrate our data, train business users and begin execution of our new strategy in 15 weeks from start to finish. We continue to move forward with new ways of using Oracle Sales Cloud, including clean integration points with external data, maximizing web-to-lead opportunities and usage of the Oracle Sales Cloud Outlook connector. We accomplished all of this and it still resulted in a cost savings to the company.”


At Config Consultants the focus is on the customer

“Oracle Sales Cloud provides sales teams with the modern processes, tools, resources and intelligence required to increase revenue and forecast accurately. This is helping our customers increase business agility through enhanced decision making with insights and real-time analytics,” explained Vinay Kruttiventi, President & CEO, Config Consultants. “We have also deployed Oracle Sales Cloud internally in our company and vastly modernized our sales and improved our efficiency. We truly believe in the innovation and power of Oracle Customer Experience (CX) and have tripled our investments and are growing over 200 percent year on year, in this area. At Config Consultants, our focus is on the customer. Our goal is to help businesses define, refine and realize a modern vision for their company. We accomplish this by helping customers rapidly evaluate and deploy technology that enables state of the art best practices, especially around Oracle CX, such as Oracle CPQ Cloud (Configure, Price, Quote), Oracle Configure-to-Order (CTO), Oracle Sales Force Automation (SFA), Oracle’s Sales Performance Management (SPM) and Master Data Management (MDM).”

“It was a delight to collaborate with Config Consultants on this project. Config Consultants’ project coordination and communication throughout the project was critical to its success as it required custom integration to our system and collaboration with other partners. Additionally, their technical experts have been and continue to be a tremendous support to our organization. We look forward to future project engagements with even greater confidence in Config Consultants ability to collaborate and deliver successful projects. Config Consultants is a reliable and committed partner, one I would highly recommend,” said Mark Rosario, Project Manager for Sales Cloud Implementation, Pride Mobility. 

“Customers migrating to Oracle Sales Cloud are experiencing increased sales productivity and higher efficiency. Config Consultants is rapidly helping sales organizations implement modern CRM practices with Oracle Sales Cloud and Oracle CPQ Cloud. This business transformation initiative to the cloud, can help increase business agility and drive growth for customers,” explained Sanjay Sinha, Vice President of Platform Products, Oracle.


About Config Consultants

Config Consultants is a global consulting firm focused on making business better through enterprise wide transformations that result in modern sales organizations and lean supply chain processes, enabled by leading Cloud and On-Premise software solutions. With solution centers in the United States and India, Config Consultants has international experience developing efficient solutions that create business value for Fortune 500 and Forbes Global 2000 clients.

To learn more about Config Consultants click here.


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